Refund policy

Refund, Return & Exchange Policy – The Zariya

At [Brand Name], we bring together the richness of traditional design with a touch of modern luxury. Each piece of our oxidised and artificial jewelry is crafted with care, and your satisfaction is at the heart of everything we do.

✨ Returns & Exchanges

We offer returns and exchanges within 7 working days from the date of delivery.

To be eligible:

  • Items must be unused, unworn, and in original condition

  • Original packaging and invoice must be intact

  • Return request must be raised within the given time frame

💎 Refund Policy

At The Zariya, we do not offer cash refunds.

Instead, you can choose:

  • Store Credit for future purchases, or

  • Product Replacement

Once your return is received and inspected, your request will be processed within 5–7 working days.

🔁 Exchange Policy

We offer exchanges for:

  • Change of preference

  • Size issues (if applicable)

  • Damaged or defective items

  • Incorrect product received

🚚 Return Shipping

  • We provide FREE return shipping for a smooth and premium experience

  • Our team will assist you with the return process

⚠️ Damaged or Incorrect Product

If you receive a damaged or incorrect item:

  • Inform us within 48 hours of delivery

  • Share clear photos/videos for verification

  • We will arrange a replacement or store credit at no extra cost

❌ Order Cancellation

  • Orders can be cancelled before dispatch only

  • Once shipped, orders cannot be cancelled

📝 Important Note

  • Slight variations in color/design may occur due to lighting and photography

  • Such minor differences are not considered defects

📞 Contact Us

For any queries or assistance:
Email: thezariya.in@gmail.com

✨ The Zariya — Desi Craft. Timeless Elegance.